Close up of business handshake in the office
Trinity Warranty Extended Service Agreements
ESAs designed for Contractors
To boost your reputation, word-of-mouth marketing, and your bottom line.

Trinity Warranty Contractor Program

Our Contractor Program was specifically designed for you to help protect your residential and commercial customers by providing complete 5-year or 10-year coverage on their HVAC/R/Plumbing equipment.

An Extended Service Agreement (ESA) provides PARTS and LABOR coverage for:

New residential hvac equipment installation

Residential Equipment

Coverage up to 5 or 10 yrs. after installation

  • New equipment is considered new up to 1 year after installation and is eligible for coverage during that time.
  • We do existing equipment on a case by case basis, it has to be certified in factory like condition.
Cooling air conditioning

Commercial Equipment

Coverage up to 5 years after installation

  • New equipment is considered new up to 6 months after installation and is eligible for coverage during that time.
  • We do existing equipment on a case by case basis, it has to be certified in factory like condition.
Ask our experts to explain the extended warranties available for your new or existing equipment Contact us

The Contractor Program features

Our ESA programs cover all major manufacturer brands of equipment and let you pick the level of coverage and reimbursement rate that best suits your company. And best of all, our ESAs are very competitively priced with more benefits.

There are many benefits to offering ESAs:

  • Your choice of $75, $100 & $125/hour labor rates, including a 1 hour trip/diagnostic charge
  • Process Allowance on all parts - In or Out of Warranty—$35 for Residential, Tiered for Commercial
  • ESAs are backed by multiple “A” rated insurance companies to protect our customers
  • No pre-approval requirement for claims and no deductible
  • Easy online administration
  • Great marketing tool to retain your customers up to 10 years

Why do ESAs make sense?

Warranties increase your product’s perceived value

Diagram
We will help you find solution to meet your unique needs

Protect customer equipment and start to generate additional income from sales

An ESA makes the "perfect marketing tool" because you can:

Lock in your customer for up to 10 years

Do you have 10-year clients on your roster? If not, make it part of your business plan to be the contractor with the most long-term clients bringing you back year after year.

Guaranteed service revenues throughout the life of the policy period

Yes, you read that correctly. Including an annual maintenance contract with each sale is one way to create a steady stream of profitable income to your business, even in those up and down times.

Extended Service Agreements can be cheaper than spending your money on advertising

How much money are you currently spending on advertising? Can you calculate ROI? An extended service agreement embedded in your installation price can be cheaper than advertising, with a greatly improved ROI!

Boost your reputation and word-of-mouth marketing

When you’re in your customer’s home servicing your ESA, you’re building trust, confidence and approval each and every time. This helps you build credibility and adds to your reputation in the community. All of this goodwill equals a boost to your bottom line through word-of-mouth referrals.

Surveys show that 65% of homeowners will buy an ESA if asked

When an individual is offered an ESA in a major home improvement store at the time of sale, their “yes, I want an extended warranty” answer is proven 65% of the time. You too can benefit from the strong market value of an ESA by offering one on every residential and commercial HVACR and plumbing proposal.

The Value of a Warranty

The cost of an extended warranty when compared against the installed cost of an HVAC system provides an unparalleled value proposition. Furthermore, by adding an ESA to your product, you enhance the product features without re-engineering it.

Reduce Customer Complaints & Discounted Out-of-Warranty Repairs

Although parts are covered for 10 years on most residential equipment, labor is not. Unfortunately, the consumer doesn't hear that. Labor for a compressor change-out is about $500. The average HVAC service ticket for an in-warranty compressor change-out is approximately $200 due to “negotiation.” In comparison, the average compressor change-out reimbursement is $550 from a Trinity ESA claim.

Do you want to offer the extended warranty for your customers? Contact us

Reviews from contractors

Trinity Warranty Extended Service Plans include:

All Trinity ESAs come standard with:

  • No pre-approvals for claims
  • All major brands of HVAC/R /plumbing equipment coverage
  • Contractor selection of reimbursement level
  • On-the-Go paperless claim system

Process allowances for both in-warranty and out-of-warranty parts

  • One hour diagnostic/trip charge
  • Customizable profits
  • Great marketing tool to retain your customers up to 10 years

Most major retailers #1 profit item comes from the sale of extended service agreements

73% of installations by contractors that offer financing are sold with a 10 year ESA as they include it into the monthly cost

65% of ALL consumers will buy an extended warranty if asked

All ESAs are fully insured by an “A” rated insurance company so you can be confident that money will always be there to pay for your repairs with NO DEDUCTIBLE.
Official contract on meeting
Enrolling is as easy as 1-2-3

1. Complete the enrollment application

2. Send the enrollment application along with your general liability insurance documents, Workers’ Compensation certificates and a completed W-9 form

3. We’ll send you a welcome letter with your customer number so you may start ordering!

Enroll in the program

We offer coverage for all major brands & equipment types

We can create customized programs and cover nearly all types and sizes of HVAC/R/P equipment to meet your customer needs, unlike other TPAs which offer only standard programs and limited equipment coverage.

The ONLY extended warranty third party provider for large HVAC!

The nature of large HVAC equipment, and truly any mechanical equipment, means that it requires service as it operates. While you receive a standard parts warranty from a manufacturer, our extended service agreement helps equipment owners project the costs and protect their budget against increases in material and/or labor costs.

We can create customized programs and cover nearly all types and sizes of HVAC/R/P equipment to meet your customer needs, unlike other TPAs which offer only standard programs and limited equipment coverage.

We do cover units over:
25
ton
2 M
BTUs
We will help you find solution to meet your unique needs